Volunteer: Member Services Volunteer
1. Volunteer Summary: You can make a big difference at the YMCA! If you know what great customer service looks and feels like, this volunteer opportunity is for you! As a Member Services volunteer, you will help our service and sales teams provide excellent service to all our Y members, guests and program participants.
2. Volunteer General Responsibilities: • Welcome folks to the Y, greeting and scanning in members and guests • Help us to promote our programs for Youth Development, Healthy Living and Social Responsibility • Assist our Y members, guests, and participants by answering general questions. • Monitor locker rooms and building, ensuring a safe, secure environment • Help us keep clean towels available for our member • Follow all procedures and policies of the department, branch and Association 3. Volunteer Qualifications/Requirements: • Model your excellent customer service skills • Patience in communicating with individuals of all ages and backgrounds • Dedicated to member safety and the Y mission and philosophy • Volunteer application • Face-to-face interview • Criminal background check • Reference Check • Signed code of conduct • Completion of online New Volunteer Orientation (NVO)
4. Physical Demands: • Ability work on a computer scanning in members
5. Additional Notes: This volunteer opportunity represents the primary needs identified at this time but is not intended to be all-inclusive. The volunteer will also be responsible for taking direction from the Program Director, Branch Executive or other designated YMCA team member.
Program: Elk River YMCA
1. Volunteer Summary: You can make a big difference at the YMCA! If you know what great customer service looks and feels like, this volunteer opportunity is for you! As a Member Services volunteer, you will help our service and sales teams provide excellent service to all our Y members, guests and program participants.
2. Volunteer General Responsibilities: • Welcome folks to the Y, greeting and scanning in members and guests • Help us to promote our programs for Youth Development, Healthy Living and Social Responsibility • Assist our Y members, guests, and participants by answering general questions. • Monitor locker rooms and building, ensuring a safe, secure environment • Help us keep clean towels available for our member • Follow all procedures and policies of the department, branch and Association 3. Volunteer Qualifications/Requirements: • Model your excellent customer service skills • Patience in communicating with individuals of all ages and backgrounds • Dedicated to member safety and the Y mission and philosophy • Volunteer application • Face-to-face interview • Criminal background check • Reference Check • Signed code of conduct • Completion of online New Volunteer Orientation (NVO)
4. Physical Demands: • Ability work on a computer scanning in members
5. Additional Notes: This volunteer opportunity represents the primary needs identified at this time but is not intended to be all-inclusive. The volunteer will also be responsible for taking direction from the Program Director, Branch Executive or other designated YMCA team member.
Program: Elk River YMCA
Opportunity Type: Volunteer
Date: Flexible
Zip Code: 55330
Allow Groups: No
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