1. Volunteer Summary:
The Y’s mission is to put Christian principles into practice through programs that
build healthy spirit, mind and body for all. The Y offers a range of health, wellness,
educational and social activities for older adults. The ForeverWell Volunteer
Ambassador will aid in building the ForeverWell community through welcoming new
members, building relationships and leading/assisting with activities. A Volunteer
Ambassador displays leadership, good relationships, a collaborative spirit and a
positive outlook.
The Volunteer Ambassador is responsible for their assigned activity with minimal
level of supervision and acts as a liaison between the group activity and FW
Coordinator. Duties may include, but are not limited to e-mail correspondence,
telephone communication, room set-up, greeting members, activity leadership,
meeting facilitation, promotion of FW activities and ensure of safety protocols. The
overall goal of the position is to assist the ForeverWell Coordinator to create a
welcoming and encouraging environment to engage older adult members on their
health and wellness journey.
2. Volunteer General Responsibilities:
• Represents the Y mission to build healthy spirit, mind and body for all.
• Demonstrate the YMCA core values: honesty, responsibility, caring, equity
and respect at all times.
• Inspires and supports older adult members ages 50 to 105 in the FW
community.
• Maintains positive relationships with members, Y employees and supervisor.
• Communicates in a timely manner with members, Y employees and
supervisor.
• Attends semi-annual volunteer training meetings/performance reviews.
• Willingness to learn, ask questions and share new and better ways to engage
members.
• Ensures safety protocols are followed and privacy and confidentiality of
members.
• Maintains knowledge and if necessary, carries out emergency action plan.
• Communicates questions or reports incidents to supervisor in timely way.
• For outdoor activities and off site activities, collaborates additional planning
in collaboration with FW supervisor.
• Takes attendance at beginning of activity. Turns attendance sheet to
supervisor or Member Services at completion of activity.
3. Volunteer Qualifications/Requirements:
• Ability to volunteer one event per month
• Good verbal and written communication skills
• Dedicated to member safety and the mission and philosophy of the YMCA
• Volunteer application
• Face-to-face interview
• Criminal Background Check
• Signed Code of Conduct
• Completion of online New Volunteer Orientation (NVO)
4. Additional Notes:
This volunteer opportunity represents the primary needs identified at this time but
is not intended to be all-inclusive. The volunteer will also be responsible for taking
direction from their supervisor or other designated YMCA team member.
Diversity, Equity and Inclusion Pledge
The Y of the North is committed to the work and everyday practices of eliminating
disparities and eradicating of unjust systems to become a multicultural, anti-racist
and anti-oppressive organization. YMCA of the North team members and volunteers
must exemplify the association’s mission, vision and values of caring, equity,
honesty, respect and responsibility.
The YMCA of the North continues to develop plans and strategies to ensure team
members and volunteers reflect the demographics of the communities we serve.
We will continually conduct institutional racism and oppression review of our
policies, procedures and practices in recruitment and selection; compensation and
benefits; professional development and training; promotions; transfers; layoffs;
terminations; and the ongoing development of a multicultural, anti-racist and antioppressive work environment and culture that promotes equity and respect for the
human dignity of all. We value and respect this diversity and choose to be inclusive
through our acceptance of all.
