1. Volunteer Summary:
The Y’s mission is to put Christian principles into practice through programs that build healthy spirit, mind and body for all. The Y offers a range of health, wellness, educational and social activities for older adults. The ForeverWell Volunteer Ambassador will aid in building the ForeverWell community through welcoming new members, building relationships and leading/assisting with activities. A Volunteer Ambassador displays leadership, good relationships, a collaborative spirit and a positive outlook.
The Volunteer Ambassador is responsible for their assigned activity with minimal level of supervision and acts as a liaison between the group activity and FW Coordinator. Duties may include, but are not limited to e-mail correspondence, telephone communication, room set-up, greeting members, activity leadership, meeting facilitation, promotion of FW activities and ensure of safety protocols. The overall goal of the position is to assist the ForeverWell Coordinator to create a welcoming and encouraging environment to engage older adult members on their health and wellness journey.
2. Volunteer General Responsibilities:
- Represents the Y mission to build healthy spirit, mind and body for all.
- Demonstrate the YMCA core values: honesty, responsibility, caring, equity and respect at all times.
- Inspires and supports older adult members ages 50 to 105 in the FW community.
- Maintains positive relationships with members, Y employees and supervisor.
- Communicates in a timely manner with members, Y employees and supervisor.
- Attends semi-annual volunteer training meetings/performance reviews.
- Willingness to learn, ask questions and share new and better ways to engage members.
- Ensures safety protocols are followed and privacy and confidentiality of members.
- Maintains knowledge and if necessary, carries out emergency action plan.
- Communicates questions or reports incidents to supervisor in timely way.
- For outdoor activities and off site activities, collaborates additional planning in collaboration with FW supervisor.
- Takes attendance at beginning of activity. Turns attendance sheet to supervisor or Member Services at completion of activity.
3. Volunteer Qualifications/Requirements:
- Ability to volunteer one event per month
- Good verbal and written communication skills
- Dedicated to member safety and the mission and philosophy of the YMCA
- Volunteer application
- Face-to-face interview
- Criminal Background Check
- Signed Code of Conduct
